This guest guide was created and distributed to Joy Awards attendees as a guest-facing communication piece before the event. It brought together key information such as the event schedule, location, badge collection process, and arrival details into one clear, accessible format.
Because the guide was shared directly with guests, the focus was on clarity, hierarchy, and ease of navigation. I approached it as part of the event’s larger guest journey — a practical touchpoint that helped attendees understand where to go, when to arrive, and how to move through the experience with less friction.
